Harry Roller Journal Hogwarts College Wave Notebook
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💡Frequently Asked Questions
Popular questions
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If you're still having difficulty, please feel free to contact our team, we will have it checked for you.
We can give you a refund unconditionally if you cancel your purchase within 6 hours. Every cancellation request which is raised later than 6 hours from the purchasing time will not be accepted.
To cancel, please chat with us or send an email to alex@journaltale.com or journaltaleshop@gmail.com along with your request.
However, please note that if you cancel an order, an order of 1-3USD will be charged as a cancellation fee, as we are required to cover administration, processing and Paypal/credit card transaction fees.
The processing time in the factory will be 1 - 5 days. After being shipped out, the order will need 8-20 business days more to arrive at your location in the US. You will also be informed of the tracking link in an email once the order left the factory.
More countries Kindly check the Shipping policy in our footer for details.
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